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Privacy Architecture

At Truly, we prioritize data privacy and security. Our architecture is designed to ensure that no private audio or video data is stored on our servers.

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Data Flow Diagram

The diagram below illustrates how data flows through our system while maintaining privacy:

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Key Privacy Features

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No Raw Data Storage

  • Voice and Video Data: Raw audio and video files are processed in memory and never stored on our servers
  • Vector Representations Only: We only store mathematical vector representations that cannot be reversed to recreate the original audio/video

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Client-Controlled Storage

  • Optional Storage: Clients can choose to store data in their own AWS S3 or GCP buckets
  • Client-Owned Keys: All storage is controlled by client-owned encryption keys
  • No Truly Access: Truly has no access to data stored in client buckets

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Secure Processing

  • In-Memory Processing: All data processing happens in memory
  • Encrypted Transit: All data is encrypted in transit using TLS 1.3
  • Ephemeral Compute: Processing servers use ephemeral storage that is wiped after each session

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Compliance

Our architecture is designed to help you maintain compliance with:

  • GDPR
  • CCPA/CPRA
  • HIPAA (with appropriate BAA)
  • SOC 2 Type II

For more information about our security practices, please contact our security team.

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